Management Information Systems IT Project Essay Example | Topics and Well Written Essays - 500 words

Management Information Systems IT Project - Essay Example CRM greatly impacts the running and overall performance of a business. The most important effect of CRM is the reduction of costs. Effective management of customer relation has direct positive effects on the profits of the business and also increases customer loyalty. It also increases efficiency as the customer correspondence is channelized through technological means such as online services. Application of social business strategies may be used for enhancing the procedures of sales, services and other business aspects. The CRM users typically include the customers, the company employees who use it to communicate or collect information of customers and the general public who use it for general information purpose or potential customers. CRM facilitates each user with simplified and hassle-free solutions. A company employee finds it easy to categorize and classify the customers according to company parameters and priorities. This allows for better coordination and better accommodates the quality market (Anderson, Kristin & Kerr, pp. 18). The customer finds it comfortable to have a channel to communicate their concerns and issues to the company and a quick response usually translates into sales. For people in general, CRM provides the right tools for social analysis and allows for reaching the desired market in efficient manner and reduce redundancies. People also get attracted by the features provided by CRM and turn into potential future customers. The CRM strategy of implementing software and electronic communication means has eliminated the manual work to a bare minimum. The present day customer finds the web to be the easiest way of acquiring information. CRM caters for this tendency effectively. Features like customer services, helpdesk and online customer care representatives allow for more customers to be attracted to the business. The company also operates without fear of losing data as the use of cloud computing system allows for data backups to be

Examine and assess how political order is made and repaired Essay

Examine and assess how political order is made and repaired - Essay Example For example between right-hand-driving and left-hand-driving, they may be indifferent in terms of advantages or disadvantages. In some countries the system of right-hand-drive is followed, and in the others it is left-hand-drive. However, for orderly movement, either right or left-hand-drive is required to be followed, and not both, in a particular country. congestion in roads, pollution, etc. Traffic controls and the related group behaviors resulted into major issues of social order. Road user charges and congestion zone charges and toll charges were used as tools for recovery of cost and as a form of control to bring down the level of traffic. In the case of unwritten rules, assumptions and interpretations come into play. These are largely governed by customs in a society, which vary from place to place. Therefore, for the persons living in an environment which is new to them, the assimilation process or adjustment and readjustments would be frustrating initially. Understanding the disparities within the society and among the societies is very important since these are the two fundamental factors which governs social as well a political order. There are disparities in a society on account of income levels. The governments constantly endeavor to narrow down these disparities, and introduce social welfare programs for economically weaker sections of the society to ensure peace in the society. But, the disparities exist within the society on account of caste & creed, color, origins, religions, culture, etc are deep rooted.   The social order becomes vulnerable to these factors, if common minimum standards are not worked out and accepted by various groups of the society. These common minimum standards are naturally evolved, in different walks of life over a period of time and form the basis for all the activities in the society. â€Å"Ever since the man started living in group, it became an endeavor of the persons to understand the group for